Data We Collect and Why It Matters to Your Account
When you open an account with db67, we collect the details you provide at registration — your name, contact information and any identity documents used to verify your account. When you make a deposit or withdrawal through bKash, Nagad or Rocket, we record the transaction reference,
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amount and wallet identifier linked to that payment. We do not store your full mobile wallet PIN or password at any point. We also collect device and session data — the browser type, IP address and pages you visited — to keep your account secure and
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detect unusual access attempts. If you contact our support team, the conversation log is retained so we can follow up consistently. We use this information to process your transactions, verify your identity, respond to account queries and meet any reporting obligations that apply in eligible regions.
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We do not sell your personal data to third parties for marketing. Any sharing with payment processors like bKash, Nagad or Rocket is limited strictly to what is needed to complete your transaction. You have the right to ask us what data we hold on you,
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request corrections and, where local law allows, ask us to delete your account data.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.