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How db67 Handles Your Personal Information

Your account data, payment details and browsing activity on db67 are handled with care — this page tells you exactly what we collect, why we collect it, and how you can control it.

Account data protectionbKash, Nagad, Rocket payment privacyCookie and device controlsYour right to request data changes
db67 How db67 Handles Your Personal Information
HOW WE PROTECT YOUR DATA

Data Handling, Cookies and Account Security at db67

We apply encryption across account login, payment flows and data storage so that information moving between your device and our servers is not readable in transit. Your session is protected by a one-time password step when you log in from a new device. Cookies on db67 track your session state and preference settings — not your browsing history across other sites. You can manage cookie preferences through your browser settings at any time.

Encryption in Transit

All data sent between your device and db67 — including bKash, Nagad and Rocket payment details — travels over an encrypted connection that blocks interception.

Cookie Controls

We use session and preference cookies only. No third-party advertising cookies are placed without your awareness. Adjust or clear them through your browser settings.

Data Retention Policy

We keep your account data for as long as your account is active and for any period required by applicable law in your eligible region. Closed accounts are purged on schedule.

Requesting Data Changes

Submit a correction or deletion request through live chat or email. We will verify your identity first, then process the change and confirm it back to you in writing.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review the data we hold, correct an error in your account details, or raise a concern about how your information has been handled, our support team is ready to help. You can reach us through live chat on the db67 site, by email, or through the in-app help section on your mobile device. We aim to respond to all data-related requests within a reasonable period, and we will confirm receipt of your query when it comes in.

Live Chat Start a live chat session directly on the db67 site or mobile app. Describe your privacy concern and our team will log it and follow up with you.
Email Support Send your data request or privacy query to our support email address. Include your registered account name so we can locate your records quickly.
In-App Help Open the Help section inside the db67 mobile app, select Account and Privacy, and submit your request. Responses arrive in the same thread.

Common Questions About Your Privacy on db67

These are the questions we hear most often about data, account privacy and your rights as a db67 account holder. Availability of certain rights depends on your local law and the eligible region you access the platform from.

We collect your name, contact details and any identity document you submit for verification. Payment references from bKash, Nagad or Rocket are also recorded against your account when you transact.

We share payment data only with the payment processor needed to complete your transaction — bKash, Nagad or Rocket as applicable. No payment data is passed to advertisers or unrelated third parties.

Contact us through live chat or email with your registered account name. We will verify your identity and then provide a summary of the personal data we hold on your account.

Yes. Submit a deletion request via email or in-app help. We will close the account and remove personal data as permitted by applicable law in your eligible region, then confirm the outcome.

We use session cookies to keep you logged in and preference cookies to remember your settings. You can clear or block them through your browser. Blocking session cookies may affect account login.

We retain records for the period required by the reporting obligations that apply in your eligible region. Once that period passes, account data is deleted from our systems on a scheduled basis.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.